Guide
1
Ensure that resets the computer correctly.Click on the "Start" menu in the lower left corner of the desktop.Click on the arrow to the right of "Shut down" in the list that appears, select "Restart."If the system is no problem, the computer should automatically reboot.
2
Close all running applications at the moment, if you press the appropriate key to reboot the system does not start.Wait a bit: some applications require a lot of time to save data and shutdown.If an application is stuck and does not respond to your actions, or reboot the system to start even in the absence of open windows, programs, press the key combination Ctrl + Alt + Del, to start Task Manager.
3
Make sure the tab "Applications" in the Task Manager is empty, otherwise stale select the program and click "End Task" for their forced shutdown.Ne
xt, go to the "Processes" tab.Note the list of running processes and see whether there is among them a familiar name to you.Sometimes, after the completion of the application process it is active, which is why the system can hang out and do not respond to user requests.Force Quit all user processes, then close Task Manager, and try again to restart the system.
4
Remember, you are not charged with operating system updates from the Internet.Their installation is performed when the computer restarts, it increases the duration of the process.Watch the behavior of the system and note whether there are on-screen messages to install downloaded updates.
5
Scan the system using the updated anti-virus database protection.Some viruses and malicious programs violate the performance of the system and cause a variety of problems, including the inability to restart.
6
Try to restore the system to the time when the restart was carried out without problems.In the folder "Utilities" in the "Start" menu, select "System Restore."Choose the right point and then do the rollback process.Upon its completion, the computer will reboot, and the system returns to its previous state when the error occurred is still missing.